Ace Your Co-op Interview

Build a Google Doc with 7 STAR answers for your Co-op interview.

Introduction

30 Second Summary

You have your Co-op interview date and you have the questions in advance. Now the challenge is turning your real experiences into answers that sound confident, structured, and genuinely you.

In this project, you will build a personal interview reference document with 7 ready-to-speak answers, each structured using the STAR method and mapped to the specific Co-op behaviour being assessed.

What You'll Build

Picture yourself the morning of your interview, opening a single Google Doc and seeing every question with a natural-sounding answer underneath. Each one draws from your real experiences and hits the exact marks the interviewer is scoring.

By the end of this project, you'll have:

A Co-op values cheat sheet at the top of your document so you can quickly refresh what matters to them before walking in.
7 complete STAR-structured answers covering motivation, relationship-building, speaking up, communication, collaboration, and ownership.
Each answer marked with the Co-op behaviour it targets so you know exactly what the interviewer is scoring.
Secret Mission: Prepare for follow-up probes the interviewer will use to dig deeper into any answer.

Before We Start

Before any writing begins, let's lock in what you're about to build and why it matters.

Your Co-op interview is on the 18th. This project gives you a single focused session to prepare a structured reference document so you walk in confident, not scrambling.

Set Up Your Answer Document

Without a structured template, interview answers tend to ramble or miss the point entirely. You end up thinking about what to say and how to say it at the same time, which leads to unfocused responses.

In this step, you will create a Google Doc with Co-op's values visible at the top and the STAR method framework ready to guide every answer you write. This means every answer will hit the right marks from the very first draft.

In this step, get ready to:

Create a new Google Docs document with the right title.
Add a Co-op values cheat sheet and STAR framework reminder at the top.
Set up 7 numbered question sections mapped to Co-op's assessed behaviours.

Create a new Google Doc with your values cheat sheet

Co-op is not a standard supermarket. It is a cooperative owned by millions of members. Having their values and key facts visible while you write means you can naturally weave them into your answers.

Open your browser and go to docs.google.com.
Confirm you are signed into your Google account (your profile icon appears in the top right corner).
Click the Blank option (the large + icon) to create a new document.
Click on Untitled document at the top left and type the following title:

Co-op Interview Prep - [[YOURNAME="your name"]]

Press Enter to start a new line in the document body.
Type the heading Co-op Values Cheat Sheet and make it bold by selecting it and pressing Cmd+B (macOS) or Ctrl+B (Windows).
Below the heading, add these 6 bullet points as your quick-reference cheat sheet:

- Co-op is member-owned (not shareholders), owned by millions of members for just 1 pound each
- Profits go back to communities (over 100 million raised for 36,000+ local causes since 2016)
- 100% British fresh meat, Fairtrade champion for 30+ years
- 5 key behaviours they assess: Forging Relationships, Speaking Up, Co-operation, Inspirational Communication, Supporting Change
- Cooperative values: self-help, self-responsibility, democracy, equality, equity, solidarity
- Ethical values: honesty, openness, social responsibility, caring for others

Why keep these facts at the top?

When you write your answers in the next steps, you will glance up at this cheat sheet to find natural places to connect your stories to what Co-op actually cares about. It saves you from switching tabs to look things up mid-thought.

These facts come directly from Co-op's official membership pages and job listings. Mentioning specifics like their community fund or member-owned model shows the interviewer you have done your research.

You should now see your document with a title and 6 bullet points of Co-op reference information.

Don't see a blank document?

Make sure you are signed into your Google account. Look for your profile picture or initial in the top right corner of the Google Docs page. If you see a Sign in button instead, click it and sign in first.

Help me troubleshoot my Google Doc setup

Add the STAR framework template

Co-op's own candidate preparation guide recommends the STAR method for structuring behavioural answers. Having the framework visible reminds you to spend roughly 70% of each answer on the Action section, which is where interviewers learn the most about you.

Below your cheat sheet bullets, leave a blank line and type the heading STAR Framework Reminder in bold.
Add these 4 bullet points underneath:

- Situation: Set the scene briefly (where, when, what was happening)
- Task: What was your specific responsibility or challenge?
- Action: What did YOU do? (use "I", not "we" - spend 70% of your answer here)
- Result: What happened? What did you learn?

Why 70% on Action?

Interviewers already know the Situation and Task exist. What they are really scoring is what YOU specifically did. Co-op's official prep guidance says to use "I" not "we" so the interviewer hears your personal contribution clearly.

If you spend too long setting the scene, the interviewer has to probe for the action details. Getting straight to what you did makes a stronger impression.

Your document now has two reference sections at the top. Scroll up to confirm both the cheat sheet and the STAR reminder are visible.

Create 7 numbered question sections

Each of Co-op's behavioural questions maps to a specific trait from their Colleague Behavioural Framework. Labelling each question with its target behaviour helps you choose the right story when writing your answer.

Below your STAR reminder, leave a blank line.
Add 7 numbered headings, each followed by the Co-op behaviour it maps to. Type each one on its own line:

1. "Why would you like to become a Customer Team Member?" - Motivation
2. "Tell me about yourself / Why Co-op?" - Motivation and Values
3. "Building a relationship with someone at work" - Forging Relationships
4. "Standing up for your position in a difficult situation" - Speaking Up
5. "Communicating important information to colleagues" - Inspirational Communication
6. "Involving others to discuss a challenge or issue" - Co-operation
7. "Taking ownership of a task and making it a success" - Supporting Change

What are these behaviour labels for?

Co-op interviewers score each answer against a specific behaviour from their framework. Knowing which behaviour each question targets helps you choose a story that demonstrates the right trait.

For example, Question 4 targets Speaking Up. That means the interviewer is looking for evidence you can respectfully challenge or advocate for something, not just that you handled a difficult person.

Leave 3-4 blank lines under each question heading. This is where you will write your answers in the following steps.

Your document now has all 7 questions listed with their behaviour labels and space to write under each one.

✔️ Awesome, I've got everything!

Scroll to the top of your document and confirm you can see the Co-op Values Cheat Sheet and the STAR Framework Reminder before the 7 questions. Your document is ready for writing.

ⓧ I'd like to double check the full document

Scroll through your document from top to bottom. You should see these sections in order:

Document title: Co-op Interview Prep - [Your Name].
A bold Co-op Values Cheat Sheet heading with 6 bullet points covering the member-owned model, community profits, Fairtrade, 5 behaviours, cooperative values, and ethical values.
A bold STAR Framework Reminder heading with 4 bullet points (Situation, Task, Action, Result) and the 70% on Action note.
7 numbered question headings, each with the Co-op behaviour it targets (Motivation, Motivation and Values, Forging Relationships, Speaking Up, Inspirational Communication, Co-operation, Supporting Change).
Blank space under each question for your answers.

If anything is missing, scroll back up to the relevant substep and add it in.

Your template is locked in. You have Co-op's values at a glance, the STAR structure to keep your answers focused, and all 7 questions ready for your stories. Next up, you will write your first two answers for the motivation questions that open the interview.

Write Your Motivation Answers

Your document template is ready with Co-op's values and all 7 questions mapped to their behaviours. Now it's time to write your first two answers. These are the motivation questions that open the interview and set the tone for everything that follows.

A vague answer like "I need a job" or "I like working with people" signals low engagement to the interviewer. Connecting your specific background to what makes Co-op genuinely different shows you've done your homework and care about their mission.

In this step, get ready to:

Write your answer for Question 1 connecting your Sana Cosmetics experience to the Customer Team Member role.
Write your answer for Question 2 explaining your background and why Co-op specifically appeals to you.
Refine both answers so they sound natural when spoken aloud.

Write Question 1 - Why Customer Team Member?

This question is not a STAR method question. It's asking about your motivation, so you'll write a direct answer that connects your experience to the role.

Scroll down to your Question 1 heading in the Google Doc.
Underneath it, write a 4-5 sentence answer that connects these three threads:

Your cosmetics shop experience: you already know and enjoy the rhythm of retail (till work, stocking shelves, pricing, deliveries).
What excites you about the Customer Team Member role specifically: being a familiar face in the community, variety in the day (tills, shop floor, potentially bakery or online orders), and working as part of a team.
Why this role fits your personality: you like helping people and solving problems on the spot.

Be specific, not generic

Avoid broad statements like "I enjoy customer service." Instead, name something concrete from Sana Cosmetics that shows you already thrive in retail.

For example, mention that you handled deliveries and pricing at Sana, so you already know the operational side of running a shop floor.

Read your answer aloud once you've written it.
Time yourself. The answer should take roughly 60-90 seconds to speak at a natural pace.

Answer running too long?

If it takes more than 90 seconds, cut the weakest sentence. The interviewer will ask follow-ups if they want more detail, so you don't need to cover everything upfront.

Help me shorten my answer while keeping the strongest points.

Write Question 2 - Tell me about yourself / Why Co-op?

Question 2 is your chance to show you understand what makes Co-op different from any other supermarket. This is where your values cheat sheet at the top of the document comes in handy.

Scroll down to your Question 2 heading.
Write your answer covering these three areas:

Brief background: your software engineering background (startup, backend, end-to-end product ownership), plus retail experience at Sana Cosmetics (till, POS, shelf displays, pricing, deliveries).
Why Co-op specifically (not just "any shop"): the member-owned model appeals to you because you're serving people who actually own the business, profits go to the community not shareholders, and the cooperative values (honesty, openness, social responsibility) align with how you like to work.
What you bring: a mix of people skills from the cosmetics shop and a problem-solving ownership mindset from engineering.

Why does "Why Co-op?" matter so much?

Co-op is not a standard supermarket. It's a cooperative owned by millions of members for just 1 pound each. Profits go back into local communities rather than to shareholders.

When you name these specifics in your answer, you show the interviewer you understand the organisation's purpose. A candidate who says "I like Co-op because it's community-focused" is weaker than one who says "I like that members have raised over 100 million pounds for local causes."

Reference at least one specific fact from your Co-op Values Cheat Sheet in the answer (e.g., the member-owned model, 100 million raised for local causes, or Fairtrade champion for over 30 years).
Read your Question 2 answer aloud and time it.
Confirm it falls within 60-90 seconds at a natural speaking pace.

Struggling to connect engineering to a retail role?

Focus on transferable traits, not technical skills. Owning a product end-to-end means you take initiative. Debugging under pressure means you stay calm when things go wrong. Explaining technical decisions to stakeholders means you communicate clearly to different audiences.

Help me frame my engineering background for a retail interview.

Refine for natural delivery

Written answers often sound stiff when spoken aloud. This substep turns your answers from something that reads well into something that sounds like you talking.

Read both answers aloud again, as if you're speaking to the interviewer.
Listen for any sentence that feels stiff or like you're reading from a brochure.
Rewrite those sentences in the way you'd actually explain it to a friend.

What does "stiff" sound like?

Cut any sentence that starts with "I believe that..." or "I am passionate about..." and replace it with something concrete.

For example, instead of "I'm passionate about customer service," try something like: "At Sana, I noticed the regulars kept coming back partly because I remembered what they liked. I want to do that at Co-op, being a face people recognise in their local shop."

Check that each answer mentions at least one specific Co-op fact or value (not just a generic statement about community).
Save your Google Doc.

Before you do your final check, think about this: how long do you expect each answer to take when spoken naturally?

Read your Question 1 answer aloud one final time and time it.
Read your Question 2 answer aloud and time it.

Each answer should land between 60 and 90 seconds. You should hear at least one specific Co-op fact or value in each one. If both pass that check, your motivation answers are ready.

Your opening answers are locked in. Next up, you'll tackle the behavioural questions where the interviewer probes for specific stories using the STAR structure.

Write Your Relationship and Speaking Up Answers

Your motivation answers are done. Now you move into the behavioural questions where the interviewer uses structured probing to dig deeper into your examples.

Questions 3 and 4 test Forging Relationships and Speaking Up. Generic answers like "I get along with everyone" score poorly because they give the interviewer nothing to probe.

What scores well is a specific story with a clear action you took and a result it produced. That is what you will write in this step.

In this step, get ready to:

Write a full STAR answer for Question 3 (building a relationship at work).
Write a full STAR answer for Question 4 (standing up for your position).
Review both answers to make sure every sentence uses "I" not "we".

Write Question 3: building a relationship at work

This question maps to the Forging Relationships behaviour. The interviewer wants a real story about a specific person you built a working relationship with, not a general claim about being friendly.

In your Google Doc, scroll down to Question 3: "Building a relationship with someone at work".
Think of a specific person at work where you deliberately built a working relationship.

Which experience should I pick?

Choose from either Sana Cosmetics or your startup. Good options include a new colleague you helped settle in, a teammate you needed to collaborate closely with, or a supplier or regular customer you developed a rapport with.

Co-op prefers examples from the last 2 years so they can be recalled clearly. Pick the most recent story that has a concrete outcome.

Write your Situation: Who was this person and what was the context? Write 1-2 sentences to set the scene.
Write your Task: Why did you need to build this relationship? What was at stake? Write 1 sentence.
Write your Action: What specific things did YOU do to build the connection? Write 3-4 sentences using "I".
Write your Result: What improved because of the relationship? Write 1-2 sentences.

Spend 70% on the Action

Co-op's own preparation guidance recommends spending approximately 70% of your answer time on the Action section. This is where you show what you personally did, which is what the interviewer is scoring.

Read your Question 3 answer aloud and time it. It should land between 90 and 120 seconds.

Write Question 4: standing up for your position

This question maps to the Speaking Up behaviour. Co-op wants people who will speak up when something is wrong, whether that is a safety issue, a colleague being treated unfairly, or a process that is hurting customers.

Scroll to Question 4: "Standing up for your position in a difficult situation".
Think of a time you had to disagree with someone or advocate for something you believed in.

What counts as speaking up?

From your startup experience, strong options include pushing back on a technical decision you knew was wrong, advocating for a deadline extension when the scope was unrealistic, or defending a design choice to stakeholders.

The key is showing you can be respectful but firm. The interviewer needs to see that you do not stay silent to avoid conflict.

Write your Situation: What was the disagreement or issue, and who was involved? Write 1-2 sentences.
Write your Task: What was your responsibility or what compelled you to speak up? Write 1 sentence.
Write your Action: How did you raise your concern? How did you stay respectful while holding your ground? Write 3-4 sentences using "I".
Write your Result: What changed because you spoke up? Write 1-2 sentences with a concrete outcome.

Read your Question 4 answer aloud and time it. It should land between 90 and 120 seconds.

Check for "I" not "we"

Co-op's guidance is clear: use "I" not "we" to highlight exactly what you did. The interviewer will probe with "but what did YOU specifically do?" so you want that clarity built in from the start.

Re-read your Question 3 answer. Highlight every instance of "we" and rewrite each one to clarify YOUR specific contribution.
Re-read your Question 4 answer and do the same "we" to "I" check.

How do I rewrite "we" statements?

If your original sentence says "We decided to restructure the component," ask yourself: what was YOUR part in that decision? A rewrite might be "I proposed restructuring the component because I noticed the current design was causing repeated bugs."

You can still mention other people. The point is to make your individual action the subject of each sentence.

Now read both answers aloud one final time. Each answer should take 90-120 seconds to speak, use "I" throughout, and end with a concrete result or outcome.

Answer running too long or too short?

If your answer is over 120 seconds, trim the Situation to just one sentence and cut any repeated points in the Action. If your answer is under 90 seconds, add more detail to the Action section. What steps did you take? What did you say specifically? What was your reasoning?

Help me make my STAR answer the right length for a Co-op interview

Two behavioural answers done. You now have specific, personal stories for Forging Relationships and Speaking Up. Next up, you will tackle Questions 5 and 6 to cover Communication and Collaboration.

Write Your Communication and Collaboration Answers

Questions 3 and 4 are done. Each tells a specific story with your personal actions front and centre.

Questions 5 and 6 test whether you can translate information clearly for others and whether you proactively pull people together to solve problems. Your startup experience explaining technical concepts to non-technical stakeholders maps directly to both of these Co-op behaviours.

In this step, get ready to:

Write your Inspirational Communication answer for Question 5.
Write your Co-operation answer for Question 6.
Connect both answers to the Co-op store context.

Write Question 5: communicating important information

Your startup experience of explaining technical things to non-technical people is perfect for this question. The interviewer is assessing Inspirational Communication: your ability to make complex information accessible.

Scroll to Question 5 in your Google Doc ("Communicating important information to colleagues").
Think of a specific instance from your startup where you explained something technical to non-technical people.

What kind of example works here?

Pick one of these scenarios (or something similar from your experience):

Explaining a system outage or delay to stakeholders.
Presenting a technical decision to the business side.
Updating the team on a critical change that affected their work.

Write your STAR answer using this structure:

Situation: What was the context? Who needed to understand something? (1-2 sentences.)
Task: What did you need to communicate and why was it important? (1 sentence.)
Action: How did YOU communicate it? Focus on your approach. Did you simplify jargon? Use visuals or analogies? Check for understanding? Adjust based on the audience? (3-4 sentences, using "I".)
Result: What changed because of your communication? Show a clear before/after impact. (1-2 sentences.)

The Action section is the star of the show

Spend roughly 70% of your answer on the Action. The interviewer specifically wants to hear HOW you adapted your communication. Saying "I explained it clearly" is not enough. Describe the specific techniques you used to make the information land.

Read your Question 5 answer aloud and time it. It should take 90-120 seconds.
If it runs short, expand your Action section with more detail about how you adapted your approach.
If it runs long, trim the Situation down to just the essential context.

Why does Co-op care about this?

Customer Team Members need to communicate product info, membership benefits, and store policies clearly to diverse customers every day. Your example proves you already know how to meet people where they are and make information accessible.

Write Question 6: involving others to discuss a challenge

This question assesses Co-operation. The key behaviour the interviewer scores is whether YOU initiated the collaboration rather than waiting to be told.

Scroll to Question 6 in your Google Doc ("Involving others to discuss a challenge or issue").
Think of a time you brought people together to solve a problem rather than trying to fix it alone.

Where to find your example

From your startup, consider: calling a team discussion about a recurring bug or system issue, getting cross-functional input on a product decision, or collaborating with others to meet a tight deadline.

From Sana Cosmetics, consider: working with colleagues to handle a busy period or reorganise displays, or discussing with your manager how to improve a process.

Write your STAR answer with this structure:

Situation: What was the challenge or issue? (1-2 sentences.)
Task: Why did this need more than just you to solve? (1 sentence.)
Action: How did you pull others in? Who did you involve and how did you facilitate the discussion? What did you contribute? (3-4 sentences, using "I".)
Result: What was the outcome? What improved because you collaborated instead of going solo? (1-2 sentences.)

Show that you started it

The critical detail is that YOU saw the challenge and pulled others in. You did not wait to be told. Make this obvious in your Action section by starting with what prompted you to reach out and who you brought together.

Read your Question 6 answer aloud and time it. It should take 90-120 seconds.
Check that the word "I" appears more than "we" throughout your answer.

Connect both answers to Co-op's context

Your examples are from a startup or cosmetics shop. The interviewer may ask how these skills translate to a retail environment. A quick mental note under each answer prepares you for that bridge question.

Under your Question 5 answer, add this mental note: "In a Co-op store, this translates to explaining membership benefits clearly to a confused customer."
Under your Question 6 answer, add this mental note: "In a Co-op store, this translates to flagging a stock issue to the team and figuring out a solution together."

Do I say these notes in the interview?

You do not need to volunteer these connections unprompted. They exist so that if the interviewer asks "how does this relate to the role?", you have a ready answer instead of fumbling for one on the spot.

Before you do your final check, predict: do you think each answer will hit the 90-120 second mark and clearly show a before/after impact?

Read both answers (Questions 5 and 6) aloud from the beginning, timing each one.
Confirm each runs 90-120 seconds.
Confirm each shows a clear before/after: what was the situation before your communication or collaboration, and what changed because of it.

Answer feels flat or generic?

If your answer sounds like it could apply to anyone, you have not been specific enough in the Action section. Name the exact technique you used ("I drew a diagram on the whiteboard", "I asked them to repeat back what they understood") rather than generic statements like "I communicated clearly."

help me make my communication or collaboration answer more specific and impactful

Five of your seven answers are now locked in. Next up is your strongest question: taking ownership and making it a success. Your end-to-end product work in the startup is the perfect story for this one.

Write Your Ownership Answer

Your communication and collaboration answers are locked in. Questions 5 and 6 now show exactly how you adapt your message for different audiences and how you proactively pull people together to solve problems.

Question 7 is where you get to stand out. "Taking ownership of a task and making it a success" maps directly to the Supporting Change behaviour, and your end-to-end product development experience is a story most retail-only candidates simply cannot tell. This answer can genuinely differentiate you.

In this step, get ready to:

Write a STAR answer for Question 7 drawing from a specific project you owned start to finish.
Add a bridge sentence connecting your ownership mindset to the Customer Team Member role.
Review all 7 answers top-to-bottom for natural delivery and Co-op relevance.

Write Question 7: taking ownership and making it a success

Your end-to-end product lifecycle work in the startup is ideal for this question. The interviewer wants to see that you can take something from zero to done without needing constant direction.

Scroll to the Question 7 heading in your Google Doc.
Pick one specific project or feature you owned from start to finish in your startup.
Write your Situation in 1-2 sentences: name the project or feature and explain why it mattered to the business.
Write your Task in 1 sentence: make clear this was YOUR ownership, not shared responsibility.
Write your Action in 3-5 sentences: walk through what you did, including planning, building, problem-solving, coordinating with others, and handling setbacks. Be specific about decisions you made.
Write your Result in 1-2 sentences: state the outcome with numbers if possible (launched on time, served X users, reduced Y by Z%).

Why is the Action section so long?

Co-op's own preparation guide recommends spending approximately 70% of your answer on the Action section. This is where interviewers learn what YOU specifically did, not just what the situation was or what happened at the end.

For Question 7, this means your planning decisions, the problems you hit and how you solved them, and any coordination you did with others should take up the bulk of your speaking time.

Read your Q7 answer aloud and time it. It should land between 90 and 120 seconds.
If it runs short, add more detail to your Action section. If it runs long, trim the Situation and Result down to the essentials.

Use numbers wherever you can

"Launched on time" is good. "Launched two weeks ahead of schedule and served 500 users in the first month" is much better. Quantifiable outcomes give the interviewer something concrete to remember about you.

Bridge to the Customer Team Member role

The interviewer may ask "how does this relate to this role?" after your startup story. Having a bridge sentence ready means you will not scramble for a connection in the moment.

Below your Q7 STAR answer, add a bridge sentence you can use if prompted. Here is the phrasing to write:
"That experience taught me that when you take full ownership of something, whether it's a software product or keeping a shop floor running smoothly, the outcome is always better. I bring that same mindset: if I see something that needs doing, I'll own it rather than wait to be told."

When do I use the bridge sentence?

You do not need to say this every time. Only add it if the interviewer specifically asks how your engineering experience connects to the Customer Team Member role. If they move on to the next question, let it go.

Final review of all 7 answers

With all 7 answers written, it is time to read through the entire document and tighten everything up. This review catches answers that sound scripted, Action sections that are too short, or stories that are hard to remember under pressure.

Scroll to the top of your Google Doc and read through every answer from Q1 to Q7.
For each answer, check: does it sound like me talking, or like a script? Rewrite any stiff sentences in the way you would actually explain it to a friend.
Check that the Action section is the longest part of each STAR answer. It should be roughly 70% of the answer.
Ask yourself: can I actually remember this story well enough to tell it without reading? If not, simplify until the key beats stick.
Confirm each answer connects to something Co-op cares about: community, teamwork, customer service, ownership, or honesty.

The friend test

If you would never say a sentence out loud to someone you know, do not say it in an interview. Cut phrases like "I am passionate about..." or "I believe that..." and replace them with something concrete and specific to your experience.

Before you finish, read your Q7 answer one more time. What do you think the interviewer will remember most from this answer?

Read your Q7 answer aloud one final time. Confirm it takes 90-120 seconds, clearly names the task you owned, describes what you did to drive it forward, and includes a measurable result.

Answer feels too long or rambling?

If Q7 runs over 2 minutes, cut your Situation down to a single sentence. Most people over-explain the context. The interviewer only needs enough scene-setting to understand why the task mattered.

If it still feels long, check whether your Action section contains any "we" statements. Each one is likely hiding detail about what others did. Cut those and keep only what YOU did.

Still not sure if your answer flows well? Help me tighten my Q7 ownership answer so it runs under 2 minutes.

Secret mission

Prepare for Follow-Up Probes

Co-op interviewers don't stop at your initial answer. They use structured probing questions to dig deeper into your examples. If you freeze on a follow-up, it undermines even the strongest prepared answer. This mission gets you ready to handle anything they throw at you.

Clean Up Your Resources

This project runs entirely locally using Google Docs, so there are no ongoing costs. Your interview prep document is stored in your personal Google Drive and will remain accessible for free.

Resources you used:

Google Doc ("Co-op Interview Prep") stored in your Google Drive.

Keep everything running

No action needed. Choose this if you want your document ready for review before your interview on the 18th.

Your Google Doc stays in Google Drive at no cost.
Consider printing a copy to glance at in the waiting room before your interview.
After the interview, come back and note which questions came up and how you felt about your answers. This turns the document into a reusable asset for future interviews.

Pause - I'll come back to this later

There is nothing to pause for this project. Your Google Doc sits in Drive with no running processes or active services.

If you want to reduce clutter, move the document into a folder called Interview Prep in your Google Drive so it is easy to find later.

Delete - I don't want to use this again

Remove your interview prep document entirely from Google Drive.

Open Google Drive at drive.google.com.
Find your Co-op Interview Prep document.
Right-click the document and select Move to bin.
To permanently delete it, open Bin in the left sidebar, right-click the document, and select Delete forever.

Nice Work!

You've just built a complete interview prep document tailored to your Co-op Customer Team Member interview on the 18th. You have 7 ready-to-speak answers, each structured around real experiences and connected to exactly what the interviewer is scoring.

You've learned how to:

Structure interview answers using the STAR method with 7 complete responses mapped to Co-op's exact behavioural questions.
Map real experiences from Sana Cosmetics and your startup engineering work to Co-op's 5 assessed behaviours.
Refine scripted answers into natural-sounding delivery that sounds like you talking, not reading from a page.
Secret Mission: Prepared follow-up probe responses and backup stories for each behaviour so you can go deeper on any answer without freezing.

Ready to quiz yourself?